How to describe customer service on a resume
When seeking a customer service position, it’s crucial to showcase your relevant knowledge and experience on your resume. A professionally written resume can make huge difference when you apply for the job that you desire. The team at Ballina Resume, we specialize in writing resumes to ensure that you stand out the rest of the applicants. In this post, we’ll explain how to talk about customer service on a resume.
- Utilize action verbs: When talking about your experience with customer service you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in the work of customer service and are able to show results.
- Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of simply saying "worked in customer service," say "managed a team of customers service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics such as customer satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
- Customize your resume: tailor your resume for the customer service position you’re applying for. Highlight your skills and experiences that are relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to uploading it to ensure the resume is error-free. If you require help seek professional assistance through Ballina Resume.
If you follow these advices follow these suggestions to create a resume for customer service that effectively highlights your relevant experiences and expertise. Remember to modify your resume to fit the job you’re applying for and ensure that you have it proofread before you submit it. Ballina Resume can also assist in creating a professional resume that displays your capabilities and experiences.
