How to Describe Customer Service on a Resume
When trying to get a customer service job, it’s important to include your knowledge and experience on your resume. A well-written resume will make significant difference in obtaining the job you’re looking for. Here at Ballina Resume, we specialize in offering professional resume writing services to aid you in standing out from your competition. In this article, we will provide tips on how to convey the quality of service you provide on your resume.
- Use action verbs. When talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and achieved outcomes.
- Include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the team of customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction levels to show the impact of your work. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
- Ask for professional help and proofread Before you submit your resume, proofread it. making it available to ensure it’s error-free. If you require assistance take advice from a professional at Ballina Resume.
If you follow these guidelines, you can create your own customer service resume which effectively highlights your experience and expertise. Make sure you tailor your resume to the position you’re applying to and check it for errors before submitting it. Ballina Resume can also assist you in creating an effective resume that highlights your strengths and experiences.
