How to present Customer Service on a Resume
When applying for a customer service position, it’s crucial to highlight your relevant knowledge and experience in your resume. A well-written resume can make a huge difference when you apply for the job you want. The team at Ballina Resume, we specialize in resume writing to help you stand out from your competition. In this article, we will go over tips on how to present the level of customer service in your resume.
- Use action verbs: When explaining your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in the work of customer service and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," say "managed a team of customers service agents and handled complaints from customers."
- Offer metrics: Include relevant indicators such as satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient methods for problem solving."
- Create a custom resume by tailoring your resume according to the job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
- Get professional assistance and proofread your resume You should proofread your resume prior to sending it out to ensure the resume is error-free. If you need help look into professional help at Ballina Resume.
With these suggestions, you can create a customer service resume that effectively highlights your relevant experiences as well as your skills. Make sure to adapt your resume to the job you’re applying to and make sure you proofread it prior to submitting it. Ballina Resume can also assist you in creating an effective resume that showcases your skills and expertise.
