How to describe customer service on a resume

Posted by Ballina Resume on 7 Sep 2024

When seeking a customer service job, it is essential to list your relevant experience and skills on your resume. A well-written resume can make huge difference when you apply for the job you want. At Ballina Resume, we specialize in offering resume writing services to help you stand out from the competition. In this article, we’ll give you tips on how to describe the level of customer service in your resume.

  1. Use action verbs: When you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively involved in your work with customers and achieved outcomes.
  2. Be specific about your job duties and responsibilities. Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," you should say "managed a team of customers service representatives and handled customer complaints."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction ratings to show your impact. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Create a custom resume by tailoring your resume to match the customer service job you’re applying for. Highlight the abilities and experience that are relevant to the job.
  5. Proofread and seek professional help You should proofread your resume prior to you submit it to ensure it’s error-free. If you need assistance seek professional assistance from Ballina Resume.

If you follow these advices and guidelines, you can write a customer service resume that effectively highlights your experience and skills. Remember to modify your resume to fit the specific job that you’re applying for and make sure you proofread it prior to submitting it. Ballina Resume can also assist in creating a professional resume that showcases your skills and work experience.

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How to Describe Customer Service on a Resume

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