How to Write a Good Customer Service Resume
An effective customer-service curriculum vitae or (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written resume or CV and a professional cover letter, as well as an impressive LinkedIn profile, could make a an enormous difference when applying for an interview. At Ballina Resume, we specialize in providing CV and resume writing services along with cover letter writing services and LinkedIn profile optimization to make you stand out from your others. In this post, we’ll explain how to present customer service in a resume or CV, demonstrate how you can demonstrate your skills in customer service on a resume or CV and offer suggestions on what to write about the skills of customer service.
How do you describe the quality of service you provide on your resume or CV:
In describing your customer service experience, be sure to focus on specific job duties and responsibilities. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent metrics, such as customer satisfaction ratings, to show your contribution.
How can you demonstrate customer service skills on a CV or resume:
As well as describing your experience, it’s also important to include specific skills that are applicable to customer service, such as the ability to communicate and solve problems. Include any relevant training or certifications that you have, for instance, a client service course or a certificate from a specific customer support software.
What should I write about customer services skills?
When writing about customer service skills, focus on the most vital and relevant skills needed for the job you’re applying for. For instance, if the job requires a lot phone contact, make sure you highlight your knowledge and skills in phone customer support.
How do I write my personal experience as a customer:
When writing about your customer service experience, include specific examples and measure your successes. For instance, instead saying "Helped customers with their queries," say "Assisted an average of 50 customers a day with their questions, which resulted in a 95% percentage of satisfaction."
With these suggestions and guidelines, you can develop a customer service resume or your CV and cover letters, and LinkedIn profile that showcases your relevant experiences and abilities which makes you a great candidate for customer service positions. Remember not to proofread the resume or CV and cover letter prior to making it available for submission. Also, consider seeking professional help from Ballina Resume if you need assistance.
