How to Write a Good Customer Service Resume
Making a professional customer service Resume or CV (Curriculum Vitae) requires highlighting your relevant knowledge and experience. A well-written CV or resume and a professional cover letter, as well as an impressive LinkedIn profile, could make a the difference in obtaining an offer. We at Ballina Resume, we specialize in providing resume and CV writing services including cover letter writing, resume writing and LinkedIn profile optimization to help one standout from the competitors. In this article, we’ll go over how to describe customer service on your resume or CV, demonstrate customer service skills on a resume or CV and give tips regarding how to present your the skills of customer service.
How to describe the quality of service you provide on your resume or CV:
When you are describing your service to customers experience, be sure to focus on specific tasks and responsibilities. Use action verbs like "assisted," "resolved," or "responded," to describe your job. Include any relevant measures, such as satisfaction levels of customers to demonstrate the impact you have made.
How can you demonstrate customer service abilities on a CV or resume:
As well as describing your experience, you need to identify specific abilities relevant to customer service. This includes solving problems and communication. Include any relevant certificates or training that you have, for instance, a client service course or a certificate for a particular customer service software.
What should I write about in regards to customer services skills?
When you write about your customer service abilities, concentrate on the most important and relevant abilities for the position you’re applying to. For instance, if the job involves a lot of phone communications, you should highlight your experiences and expertise in phone customer service.
How do I record my experiences with my customers?
When writing about your experience with your customer service experience, use specific examples and quantify your accomplishments. For example, instead of writing "Helped customers with their queries," say "Assisted an average daily 50 customers with their questions, which resulted in a 95% satisfied rate."
With these suggestions that you will be able to craft a customer service resume or CV, cover letter, and LinkedIn profile which showcases your relevant experience and skills which make you a desirable candidate for customer service positions. Remember not to proofread the resume or letters of cover prior to submitting it and consider seeking professional help from Ballina Resume if you need assistance.
